Privacy Policy

This Privacy Policy explains how YesterYears Motel (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, make a reservation, stay with us, or otherwise interact with our services. By using our website or booking a stay, you agree to the practices described here.

We collect the following categories of information:

• Contact and identity details — your name, business name (if applicable), mailing address (including state), email address, and phone number.
• Reservation details — the dates of your stay, room type, number of guests, and any notes or special requests associated with your booking.
• Payment information — card and billing details you provide to pay for a reservation or that we keep on file at your request. Payments are processed by our third-party payment processor; we do not store full card numbers on our own systems.
• Identification documents — if you provide a driver’s license or other photo ID at check-in, we may retain an image of it as part of your guest record.
• Guest portal account credentials — if you create a guest portal account, we store your email and a securely hashed password.
• Automatically collected data — when you visit our website we may collect technical information such as your IP address, browser type, pages viewed, and similar usage data through cookies and comparable technologies.

We use the information we collect to:

• Process, confirm, and manage your reservations and stays.
• Take payment, apply charges, and handle refunds, deposits, and incidentals.
• Communicate with you about your booking, including confirmations, receipts, and service messages.
• Verify guest identity and maintain the security of our property and records.
• Operate, maintain, and improve our website and services.
• Comply with our legal obligations and enforce our Terms of Service.

Card payments are handled by Stripe, our third-party payment processor. When you submit payment details, they are transmitted directly to Stripe and processed under Stripe’s own security standards and privacy policy. We receive confirmation of the transaction and limited details (such as the card brand and last four digits) needed to manage your account, but we do not store your full card number.

We do not sell your personal information. We share it only as needed to operate our services, including with:

• Our payment processor, to charge and refund payments.
• Our email delivery provider, to send booking confirmations, receipts, and account messages.
• Our website hosting and database providers, which store our data to run the service.
• Government authorities or others when required by law, or to protect our rights, property, or safety and that of our guests.

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

We keep your personal information for as long as needed to provide our services, maintain accurate business and financial records, resolve disputes, and comply with our legal and tax obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

You may request to access, correct, or delete the personal information we hold about you by contacting us using the details below. The guest portal lets you view your reservation and account information; changes to your stored personal details are made by contacting us by phone so we can verify your identity. Some information may be retained where we are required or permitted by law to keep it.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• YesterYears Motel
• Phone: (806) 231-4354
• Address: 1105 Houston St Wellington, TX 79095